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Alcatel Pixi 3 (3.5) Problem solving Display

Alcatel Pixi 3 (3.5)
Alcatel Pixi 3 (3.5) - Problem solving - Display - Step 1

Do you want to change your screen’s brightness setting?

  • You can easily adjust the screen’s brightness manually, or make it adapt to the surroundings.
  • Go to Settings > Device > Display > Brightness.
Alcatel Pixi 3 (3.5) - Problem solving - Display - Step 2

Do you want to enable or disable the automatic screen rotation?

  • By default, your display will rotate when you tilt your device. You can disable this.
  • Go to Settings > Device > Display > Auto-rotate screen.
Alcatel Pixi 3 (3.5) - Problem solving - Display - Step 3

Have you tried a soft reset?

  • Many problems can be solved by performing a so-called ‘soft reset’. None of your data will be lost when you do this, but all active apps will be closed and your Alcatel Pixi 3 will be rebooted.
  • Follow the instructions below.

Tutorial: How to perform a soft reset

Alcatel Pixi 3 (3.5) - Problem solving - Display - Step 4

Have you installed the latest software update?

  • Your problem may have been fixed in a software update. Check if there is a new version of your software available.

Tutorial: How to update the device software

Alcatel Pixi 3 (3.5) - Problem solving - Display - Step 5

have you performed a factory reset?

  • If the previous steps have not fixed the issue, try a factory reset.
  • Be careful: a factory reset removes data such as photos and messages from your device.
  • Follow the instructions below.

Tutorial: How to perform a factory reset

Alcatel Pixi 3 (3.5) - Problem solving - Display - Step 6

None of the above solved my problem.

  • We recommend you try and click on one of the options below.
  • You could for instance visit a Salt store or register your device for repair. Or try to search directly on Google by clicking on the Google link.
    Salt Store
    Repair
    Google
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