You have selected

Apple iPhone 5 iOS 7 Apple iPhone 5 iOS 7

Switch device

Apple iPhone 5 iOS 7 Mobile phone How to perform a soft reset

Apple iPhone 5 iOS 7
Apple iPhone 5 iOS 7 - Mobile phone - How to perform a soft reset - Step 1
  • If you are experiencing an issue that causes your Apple iPhone 5 to freeze, you can do a ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • Doing a soft reset will not delete any personal data, files or apps on your Apple iPhone 5.
Apple iPhone 5 iOS 7 - Mobile phone - How to perform a soft reset - Step 2
  • To reboot the Apple iPhone 5, press and hold the power button on top and the home key until the screen turns off.
Apple iPhone 5 iOS 7 - Mobile phone - How to perform a soft reset - Step 3
  • The Apple iPhone 5 will automatically reboot.
Apple iPhone 5 iOS 7 - Mobile phone - How to perform a soft reset - Step 4
  • The Apple iPhone 5 has been rebooted.
Apple iPhone 5 iOS 7 - Mobile phone - How to perform a soft reset - Step 5
  • To completely restore the original settings and clear all data from your Apple iPhone 5, you can do a ‘factory reset’.
  • If a reset does not resolve your issue, you can also check for software updates for your Apple iPhone 5.
Back Step 1 of 5 Next