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Apple iPhone 5 iOS 9 Problem solving Applications

Apple iPhone 5 iOS 9
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 1
h3. Need help setting up your account for App Store? * Follow the instructions below. Tutorial: Setting up the application store
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 2
h3. Is your account locked, or did you lose your login details? * If you don't remember your username or password, visit the account recovery page. Link: Account recovery page
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 3
h3. Username and password combination is incorrect? * If you keep seeing errors that your username and password don’t match, you may have 2-step verification enabled. Link: About 2-step verification
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 4
h3. Need help on how to use App Store? * To know how App Store works and where to find the right apps, please see the instructions below. Tutorial: How to use the application store
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 5
h3. Have you tried a soft reset? * Many problems can be solved by performing a so-called ‘soft reset’. None of your data will be lost when you do this, but all active apps will be closed and your iPhone 5 will be rebooted. * Follow the instructions below. Tutorial: How to perform a soft reset
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 6
h3. Need more memory space for apps? * You can either move apps to another memory location (like a memory card if you have one), or make space available by uninstalling one or more apps. * Follow the instructions below. Tutorial: How to uninstall an app
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 7
h3. Did you check for app updates? * If you have issues with a specific app, we recommend you check for app updates. * Follow the instructions below. Tutorial: How to check for app updates
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 8
h3. Have issues with a specific app, or an in-app purchase? * To give feedback or get more help on an app, contact its developer. * To do this, open *App Store*, find the app in question and scroll down to the *Developer* section. Here you’ll find their contact details.
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 9
h3. Do you require a refund? * Many Android apps are free, but some have to be paid for. Additional content or services can also be purchased. * If you’re unsatisfied with your purchase and want a refund, contact Apple. Link: Contact Apple
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 10
h3. Have you installed the latest software update? * Your problem may have been fixed in a software update. Check if there is a new version of your software available. Tutorial: How to update the device software
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 11
h3. Have you performed a factory reset? * If the previous steps have not fixed the issue, try a factory reset. * *Be careful:* a factory reset removes data such as photos and messages from your device. We highly recommend you backup before trying this. * Follow the instructions below. Tutorial: How to perform a factory reset
Apple iPhone 5 iOS 9 - Problem solving - Applications - Step 12
h3. None of the above solved my problem. * We recommend you try and click on one of the options below. * You could for instance visit a Salt store or register your device for repair. Or try to search directly on Google by clicking on the Google link. Salt Store Repair Google
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