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Apple iPhone 6 Plus iOS 8 Problem solving Battery and power

Apple iPhone 6 Plus iOS 8
Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 1

Want to check the remaining battery life?

  • Find battery details via Settings > General > Usage.
Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 2

Want to manage battery usage per app?

  • To see how much battery life your apps are using, go to Settings > General > Usage > Battery Usage.
Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 3

Have you tried a soft reset?

  • Many problems can be solved by performing a so-called ‘soft reset’. None of your data will be lost when you do this, but all active apps will be closed and your Apple iPhone 6 Plus will be rebooted.
  • Follow the instructions below.

Tutorial: How to perform a soft reset

Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 4

Does your battery charge slowly?

  • Charging your device through a USB cable attached to another device, such as a laptop computer, takes longer than charging with a travel adapter.
  • Use the adapter that comes with the device for optimal charging performance. Connect one end of the USB cable to the charger port at the bottom of the phone, and the other end to the travel adapter, connect that to a power outlet.
Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 5

Your battery doesn’t charge at all?

  • If your device won’t charge at all, please check what happens when switching from travel adapter to USB charging, or when using a different travel adapter.
  • If none of this helps, your device might have a hardware failure.
Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 6

Have you installed the latest software update?

  • Your problem may have been fixed in a software update. Check if there is a new version of your software available.

Tutorial: How to update the device software

Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 7

Have you performed a factory reset?

  • If the previous steps have not fixed the issue, try a factory reset.
  • Be careful: a factory reset removes data such as photos and messages from your device. We highly recommend you backup before trying this.
  • Follow the instructions below.

Tutorial: How to make a backup Tutorial: How to perform a factory reset

Apple iPhone 6 Plus iOS 8 - Problem solving - Battery and power - Step 8

None of the above solved my problem.

  • We recommend you try and click on one of the options below.
  • You could for instance visit a Salt store or register your device for repair. Or try to search directly on Google by clicking on the Google link.
    Salt Store
    Repair
    Google
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