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BlackBerry Z10 Mobile phone Resetting to factory settings

BlackBerry Z10
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 1
  • Important: Resetting the mobile phone will delete all saved data and settings. Some problems may be resolved by simply restarting the telephone. Another possible solution is to install a Software-Update.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 2
  • Recommended: Save your data using the BlackBerry Desktop Manager, before resetting your BlackBerry Z10.
  • The following steps contain instructions on how to reset your BlackBerry Z10.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 3
  • Go to the Start screen.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 4
  • Scroll to the right.
  • Choose Settings.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 5
  • Scroll down.
  • Choose Security and Privacy.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 6
  • Choose Security Wipe.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 7
  • Choose the text box, and enter blackberry.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 8
  • Choose Delete Data.
BlackBerry Z10 - Mobile phone - Resetting to factory settings - Step 9
  • All data and settings saved on the BlackBerry Z10 have been deleted.
  • The BlackBerry Z10 will automatically reset and reboot.
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