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HTC One M9 Mobile phone How to perform a soft reset

HTC One M9
HTC One M9 - Mobile phone - How to perform a soft reset - Step 1
  • If you are experiencing an issue that causes your HTC One M9 to freeze, you can do a ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • Doing a soft reset will not delete any personal data, files or apps on your HTC One M9.
HTC One M9 - Mobile phone - How to perform a soft reset - Step 2
  • To reboot the HTC One M9, press and hold the power button and the volume up button on the side of the HTC One M9 until the screen turns off.
HTC One M9 - Mobile phone - How to perform a soft reset - Step 3
  • The HTC One M9 will automatically reboot.
HTC One M9 - Mobile phone - How to perform a soft reset - Step 4
  • If this screen appears, enter the PIN code and choose OK.
  • If this screen does not appear, go to the next step.
HTC One M9 - Mobile phone - How to perform a soft reset - Step 5
  • The HTC One M9 has been rebooted.
HTC One M9 - Mobile phone - How to perform a soft reset - Step 6
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