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Huawei P20 Mobile phone How to perform a soft reset

Huawei P20 - Mobile phone - How to perform a soft reset - Step 1
* If you are experiencing an issue that causes your Huawei P20 to freeze, you can do a 'soft reset'. * With a soft reset, the operating system is rebooted and all services reloaded. * Doing a soft reset will not delete any personal data, files or apps on your Huawei P20.
Huawei P20 - Mobile phone - How to perform a soft reset - Step 2
* To reboot the Huawei P20, press and hold the power button on the side of the Huawei P20 until the screen turns off.
Huawei P20 - Mobile phone - How to perform a soft reset - Step 3
* The Huawei P20 will automatically reboot.
Huawei P20 - Mobile phone - How to perform a soft reset - Step 4
* If this screen appears, enter the PIN code of SIM card 1 and choose *OK*. * If this screen does not appear, go to the next step.
Huawei P20 - Mobile phone - How to perform a soft reset - Step 5
* If this screen appears, enter the PIN code of SIM card 2 and choose *OK*. * If this screen does not appear, go to the next step.
Huawei P20 - Mobile phone - How to perform a soft reset - Step 6
* If this screen appears, swipe your finger over the screen to unlock it. * If this screen does not appear, go to the next step.
Huawei P20 - Mobile phone - How to perform a soft reset - Step 7
* The Huawei P20 has been rebooted.
Huawei P20 - Mobile phone - How to perform a soft reset - Step 8
* To completely restore the original settings and clear all data from your Huawei P20, you can do a 'factory reset'. * If a reset does not resolve your issue, you can also check for software updates for your Huawei P20.
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