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Nokia 6.2 Mobile phone How to perform a soft reset

Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 1
* If you are experiencing an issue that causes your Nokia 6.2 to freeze, you can do a 'soft reset'. * With a soft reset, the operating system is rebooted and all services reloaded. * Doing a soft reset will not delete any personal data, files or apps on your Nokia 6.2.
Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 2
* To reboot the Nokia 6.2, press and hold the power button and the volume up button on the side of the Nokia 6.2 until the screen turns off.
Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 3
* The Nokia 6.2 will automatically reboot.
Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 4
* If this screen appears, enter the PIN code of SIM card 1 and choose the tick symbol. * If this screen does not appear, go to the next step.
Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 5
* If this screen appears, enter the PIN code of SIM card 2 and choose the tick symbol. * If this screen does not appear, go to the next step.
Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 6
* If this screen appears, drag the lock symbol up to unlock it. * If this screen does not appear, go to the next step.
Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 7
* The Nokia 6.2 has been rebooted.
Nokia 6.2 - Mobile phone - How to perform a soft reset - Step 8
* To completely restore the original settings and clear all data from your Nokia 6.2, you can do a 'factory reset'. * If a reset does not resolve your issue, you can also check for software updates for your Nokia 6.2.
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