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Samsung Galaxy A5 (2017) - Android Nougat Mobile phone How to perform a soft reset

Samsung Galaxy A5 (2017) - Android Nougat
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - How to perform a soft reset - Step 1
  • Many problems may be resolved by performing a socalled ‘soft reset’. No data will be lost by doing this.
  • During a soft reset, all active applications will be closed, and the cache memory will be emptied. To finish, the Samsung Galaxy A5 (2017) will automatically reboot.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - How to perform a soft reset - Step 2
  • To reboot the Samsung Galaxy A5 (2017), press and hold the power button and the volume down button on the side of the Samsung Galaxy A5 (2017) until the screen turns off.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - How to perform a soft reset - Step 3
  • The Samsung Galaxy A5 (2017) will automatically reboot.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - How to perform a soft reset - Step 4
  • If this screen appears, enter the PIN code and choose OK.
  • If this screen does not appear, go to the next step.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - How to perform a soft reset - Step 5
  • If this screen appears, swipe your finger over the screen to unlock it.
  • If this screen does not appear, go to the next step.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - How to perform a soft reset - Step 6
  • The Samsung Galaxy A5 (2017) has been rebooted.
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