SamsungGalaxy A5 (2017) - Android NougatMobile phoneResetting to factory settings
Important: Resetting the mobile phone will delete all saved data and settings. Some problems may be resolved by simply restarting the telephone. Another possible solution is to install a Software-Update.
Recommended: Save your data to a Google account before resetting your Samsung Galaxy A5 (2017).
The following steps contain instructions on how to reset your Samsung Galaxy A5 (2017).
Go to the Start screen.
To open the menu, swipe up or down on the screen.
Choose General management.
Optional: choose BACKUP AND RESTORE for more options.
Choose Factory data reset.
Choose DELETE ALL.
All data and settings saved on the Samsung Galaxy A5 (2017) will be deleted.
The Samsung Galaxy A5 (2017) will automatically reset and reboot.