You have selected

Samsung Galaxy A5 (2017) - Android Nougat Samsung Galaxy A5 (2017) - Android Nougat

Switch device

Samsung Galaxy A5 (2017) - Android Nougat Mobile phone Resetting to factory settings

Samsung Galaxy A5 (2017) - Android Nougat
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 1
  • Important: Resetting the mobile phone will delete all saved data and settings. Some problems may be resolved by simply restarting the telephone. Another possible solution is to install a Software-Update.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 2
  • Recommended: Save your data to a Google account before resetting your Samsung Galaxy A5 (2017).
  • The following steps contain instructions on how to reset your Samsung Galaxy A5 (2017).
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 3
  • Go to the Start screen.
  • To open the menu, swipe up or down on the screen.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 4
  • Choose Settings.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 5
  • Scroll down.
  • Choose General management.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 6
  • Optional: choose BACKUP AND RESTORE for more options.
  • Choose Reset.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 7
  • Choose Factory data reset.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 8
  • Choose RESET.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 9
  • Choose DELETE ALL.
Samsung Galaxy A5 (2017) - Android Nougat - Mobile phone - Resetting to factory settings - Step 10
  • All data and settings saved on the Samsung Galaxy A5 (2017) will be deleted.
  • The Samsung Galaxy A5 (2017) will automatically reset and reboot.
Back Step 1 of 10 Next