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Samsung Galaxy S6 - Android Nougat Problem solving Internet and network coverage

Samsung Galaxy S6 - Android Nougat
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 1
h3. Need help configuring your device for mobile internet? * Follow the instructions below. Tutorial: Internet manual configuration
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 2
h3. Need help setting up your device for WiFi internet? * Follow the instructions below. Tutorial: WiFi configuration
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 3
h3. Have you tried a soft reset? * Many problems can be solved by performing a so-called ‘soft reset’. None of your data will be lost when you do this, but all active apps will be closed and your Samsung Galaxy S6 will be rebooted. * Follow the instructions below. Tutorial: How to perform a soft reset
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 4
h3. Is flight mode enabled? * Flight mode prevents any connectivity, including phone calls, internet etc. * If an airplane icon shows in the status bar, you have to disable it. Go to *Settings* > *Connections* and then uncheck *Flight mode*.
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 5
h3. Is mobile data connectivity deactivated? * If mobile data connectivity is disabled, it will prevent you from using mobile internet, e-mail and other data services. * To check the status, follow the instructions below. Tutorial: How to check if data connectivity is enabled
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 6
h3. Is your internet connection slow? * If your mobile internet seems slow, you might have configured the wrong settings, or are in an area with poor 3G coverage. * Follow the instructions below to set up the correct mobile internet settings. Tutorial: Internet manual configuration
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 7
h3. Issues regarding making and/or receiving calls? * If you have issues with making or receiving calls, you might be suffering from bad network coverage. This is most likely as a result of your location, for example a garage or concrete building. See whether a change of location helps. * If a change of location doesn't help, check the network coverage in your area. Link: Network coverage map
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 8
h3. Have you installed the latest software update? * Your problem may have been fixed in a software update. Check if there is a new version of your software available. Tutorial: How to update the device software
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 9
h3. Have you performed a factory reset? * If the previous steps have not fixed the issue, try a factory reset. * *Be careful:* a factory reset removes data such as photos and messages from your device. We highly recommend you backup before trying this. * Follow the instructions below. Tutorial: How to make a backup Tutorial: How to perform a factory reset
Samsung Galaxy S6 - Android Nougat - Problem solving - Internet and network coverage - Step 10
h3. None of the above solved my problem. * We recommend you try and click on one of the options below. * You could for instance visit a Salt store or register your device for repair. Or try to search directly on Google by clicking on the Google link. Salt Store Repair Google
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