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Samsung Galaxy S9 Plus Mobile phone How to perform a soft reset

Samsung Galaxy S9 Plus
Samsung Galaxy S9 Plus - Mobile phone - How to perform a soft reset - Step 1
  • If you are experiencing an issue that causes your Samsung Galaxy S9+ to freeze, you can do a ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • Doing a soft reset will not delete any personal data, files or apps on your Samsung Galaxy S9+.
Samsung Galaxy S9 Plus - Mobile phone - How to perform a soft reset - Step 2
  • To reboot the Samsung Galaxy S9+, press and hold the power button and the volume down button on the side of the Samsung Galaxy S9+ until the screen turns off.
Samsung Galaxy S9 Plus - Mobile phone - How to perform a soft reset - Step 3
  • The Samsung Galaxy S9+ will automatically reboot.
Samsung Galaxy S9 Plus - Mobile phone - How to perform a soft reset - Step 4
  • If this screen appears, enter the PIN code and choose OK.
  • If this screen does not appear, go to the next step.
Samsung Galaxy S9 Plus - Mobile phone - How to perform a soft reset - Step 5
  • If this screen appears, swipe your finger over the screen to unlock it.
  • If this screen does not appear, go to the next step.
Samsung Galaxy S9 Plus - Mobile phone - How to perform a soft reset - Step 6
  • The Samsung Galaxy S9+ has been rebooted.
Samsung Galaxy S9 Plus - Mobile phone - How to perform a soft reset - Step 7
  • To completely restore the original settings and clear all data from your Samsung Galaxy S9+, you can do a ‘factory reset’.
  • If a reset does not resolve your issue, you can also check for software updates for your Samsung Galaxy S9+.
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