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Samsung Samsung Galaxy J3 2016 Mobile phone How to perform a soft reset

Samsung Samsung Galaxy J3 2016
Samsung Samsung Galaxy J3 2016 - Mobile phone - How to perform a soft reset - Step 1
  • If you are experiencing an issue that causes your Galaxy J3 (2016) to freeze, you can do a ‘soft reset’.
  • With a soft reset, the operating system is rebooted and all services reloaded.
  • Doing a soft reset will not delete any personal data, files or apps on your Galaxy J3 (2016).
Samsung Samsung Galaxy J3 2016 - Mobile phone - How to perform a soft reset - Step 2
  • To reboot the Galaxy J3 (2016), press and hold the power button and the volume down button on the side of the Galaxy J3 (2016) until the screen turns off.
Samsung Samsung Galaxy J3 2016 - Mobile phone - How to perform a soft reset - Step 3
  • The Galaxy J3 (2016) will automatically reboot.
Samsung Samsung Galaxy J3 2016 - Mobile phone - How to perform a soft reset - Step 4
  • If this screen appears, enter the PIN code and choose OK.
  • If this screen does not appear, go to the next step.
Samsung Samsung Galaxy J3 2016 - Mobile phone - How to perform a soft reset - Step 5
  • The Galaxy J3 (2016) has been rebooted.
Samsung Samsung Galaxy J3 2016 - Mobile phone - How to perform a soft reset - Step 6
  • To completely restore the original settings and clear all data from your Galaxy J3 (2016), you can do a ‘factory reset’.
  • If a reset does not resolve your issue, you can also check for software updates for your Galaxy J3 (2016).
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